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IT Systems
by Lynne Thomas
For most moving companies IT systems are something of a mystery. In this article, Colin Wynn of Administer Software Ltd., who has spent 25 years working in the removals industry, gives some good advice on what companies should be looking for when making their choice.
Administer Software Limited provides products and services to the removals and storage industry. Its main product, Move Administer, first sold in 2005, is now successfully running in 39 companies and is continuing to grow rapidly.
Managing Director Colin Wynn and his team believe that removers should have the correct tools to be able to manage their businesses effectively and to be able to give their customers the service that they expect and deserve.
Colin explained that it was important for systems to be designed specifically for the removals and storage industry and to be flexible. This way they can be made to fit in with existing company systems, improve profits and make everyone’s job easier. “No two movers are the same,” he said, “so systems need to be tailored specifically to what they need irrespective of the size of the business.”
The company supplies two products which it calls Survey Administer and Move Administer. As the names suggest the former is primarily for collecting information on the customers’ premises while the latter is a fully integrated system to link all the operations of the business together. “It’s vitally important for both products to be able to link together to avoid the need for double entry of information and prevent mistakes caused by human error,” explained Colin.
