Administer Software Limited is pleased to announce the immediate service of on-demand remote support using LogMeIn Rescue.
LogMeIn Rescue is a web-based, on-demand remote support solution that provides temporary, permission-based access to remote PCs for faster and more efficient resolution that yields higher customer satisfaction levels.
LogMeIn Rescue enables real-time remote control of a customer’s computer – anywhere in the world with an Internet connection, without being blocked by corporate firewalls or requiring administrative rights to install software on the remote PC. No previous relationship with the system is required, but permission from the end user is – LogMeIn Rescue is specifically designed for “attended” support of remote PCs. The result is a secure, on-demand solution that gives support organisations the ability to handle more incidents more quickly, thus delivering higher service levels.
“After running successful trials of LogMeIn Rescue over the past two weeks, it soon became apparent just how much quicker and easier support can become” said Colin Wynn, Managing Director of Administer Software Limited “I am convinced LogMeIn Rescue will become an indispensable asset not only to us but to our customers as well”.
Remote support can be gained via various methods; an email from one of our Technicians, one of our product support websites, http://support.moveadminister.co.uk or http://support.surveyadminister.co.uk, or by simply selecting ‘Support Technician ‘ from the help menu of our applications!
LogMeIn Rescue is brought to you by LogMeIn, Inc., providers of industry-proven and leading remote support solutions since 1999 (http://www.logmein.com).
