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Allen Removals & Storage Testimonial

January 15th, 2008 No comments

Allen Removals & Storage

 


Mr Colin Wynn
Administer Software Limited
PO Box 149
Bordon
Hampshire
GU35 0YB

15th January 2008

Dear Colin,

I would like to take this opportunity to thank you and Richard for all your support and help since we transferred to Move Administer, because of your help we have found the transfer to be a pleasure instead of the pain normally associated with such transfers.

It is always reassuring to know that you are both at the other end of the phone for even the most minor of problems.

The benefits of your system to our business have been considerable, in particular the ability to e-mail quotes and invoices and the events diary makes planning a day that much easier. All our users have found the transfer to your system very easy since they all found the system extremely user friendly.

We are delighted to see the regular updates to the system and are looking forward to the new modules as they are released.

Personally, I must say it is a delight to work with a team that listens to your needs when developing and updating a system. The amount of changes that you have made and added to the system from personal requests and advice is, in my opinion, unparalleled among developers of any system we are currently or have previously used.

Once again thank you both for your efforts and I look forward to talking to you soon regarding future developments.

Yours sincerely,

Edward Finn
Allen Removals & Storage

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Arnold & Self Testimonial

June 14th, 2007 No comments

Today we received a testimonial from Arnold & Self Limited.

I hope you enjoy it as much as we did.

arnoldself-1.png

Colin & Richard
Administer Software Limited
PO Box 149
Bordon
Hampshire
GU35 0YB

14th June 2007

Dear Colin & Richard,

I would like to take this opportunity to thank you both for the effort you have made in installing and training us on your Move Administer software.

The transition for us has been relatively seamless (as you promised). This is largely due to your excellent telephone support and upgrade facility.

The benefits of your system to our business have been considerable, in particular the ability to e-mail quotes, letters and invoices.

An example of one of the benefits came to my attention only last week whilst preparing the storage invoice run. Having just pressed the button to commence the print run, I was watching the screen skipping through the individual invoices as they were printed, when I answered a telephone call from a customer who wished to pay his June storage invoice. I could not understand how he wished to pay a bill that I had only generated 5 minutes earlier. It was then that I realised he was one of our few storage customers who were on e-mail and that the e-mail had just arrived on his computer and he had decided to pay it there and then. Rest assured I will be converting as many of my storage customers to e-mails soon as possible.

Once again thank you both for your efforts and I look forward to developing our business with your continued support.

Yours sincerely,

Ian Siddle
Director
Arnold & Self Limited

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Britannia Sandersteads Testimonial

May 18th, 2006 No comments

Today we received another testimonial, this time from Britannia Sandersteads.

Enjoy, I’m sure you’ll find this as funny as we did!

Britannia Sandersteads of Surrey

Mr Colin Wynn
Administer Software Limited
PO Box 149
Bordon
Hampshire
GU35 0YB

18th May 2006

Britannia Sandersteads were very lucky in being invited to test Move Administer in its trial period. From the moment we saw the first demo, we were excited. Our planned live date was 1st December 2005 but due to work commitments this was delayed until January 2006.

The change over was effortless and apart from a few teething problems – which were sorted out quickly and efficiently – it is hard to imagin how we operated before Move Administer – known in our office as ‘Eric’.

‘Eric’ allows each person to customise their own screen to show the information they need and in the order they want it. Other exciting features are:

  • SMS messaging to each customer available – ideal to remind people of appointments
  • Emailing from within ‘Eric’
  • Spell checking available now
  • On screen job diary that shows all work and containers to be released
  • Worksheets that you can keep track of

We could carry on listing features but unless you have seen the system in all its glory, the full extent of its proficiency within the removal industry cannot be appreciated.

With all new computer systems there is always an element of apprehension and fear – ‘What if I press the wrong button?’ Fear not! The other benefit of this system is the support we have received from Colin and Richard. From the initial on site training to phoning them because you have forgotten how to do something, they are always there for us. No problem to big or small. They embrace any suggestion of a new feature you may suggest and are quick to respond to all requests. On the few occasions we have had a problem – normally down to the person entering the data (us) – Colin has been willing to fix the problem out of office hours.

We would recommend ‘Eric’ to any removal company – large or small. Whilst it may seem a big expense at the initial purchase, it will not take long for you to recoup your costs – even our bookkeeper sings its praise. For those of you who know Giles, you know that impressing him is not easy!

Would suggest you contact Move Administer to arrange a demo – it needs to be seen to be believed!

Yours sincerely,


Lyn Inkpen
Company Secratary

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